We're Hiring! (multiple open positions listed below)
- Medical Assistant-Scribe
- Medical Receptionist
- Patient Service Representative
- Histotech - Mohs
- Medical Aesthetician
We're looking to expand our amazing team with Medical Assistants, Receptionists and Aestheticians in Ann Arbor, Wixom and Plymouth. Ganger Dermatology is a dynamic practice, incorporating the latest technology and innovations while providing excellent clinical outcomes and an incredible patient experience. Our team works hard to constantly improve and deliver outstanding service to our patients, while also maintaining a fun, energetic and collaborative work environment to enjoy with eachother. Due to our high standards, we have a very low tolerance for poor performance - please look elsewhere unless you are committed to invest 100% into the position.
Ganger Dermatology offers the following benefits:
- Paid Time Off
- Paid Holidays
- 401K with maximum employer matching funds after 1 year of service
- Contribution toward company health insurance (BCBS medical, vision, dental)
- Catered lunches, happy hours and dinners
- Employer-paid cosmetic treatments
Please send your resume to: jobs@gangerdermatology.com
IMPORTANT: Along with your resume, please provide your availability for an interview, whether you have any issues working up to 40hrs/week between the hours of 7am-8pm Mon-Sat, your earliest start date, and any other restrictions or limitations that we should be aware of.
**Please note that we are unable to accommodate active students with *daytime* class schedules. All employees must be able to work full shifts.**
Current Opening - Medical Assistant-Scribe - Ann Arbor, Wixom, Plymouth Locations - Full/Part-time
Purpose: The role of the Medical Assistant Scribe (MA) is to provide outstanding support to physicians and physician's assistants while providing exceptional care to patients and customers within the clinical scope of an MA.
This is an entry-level position and we'll teach you everything you need to know. If you're a caring, smart, hard-working, team-player with a passion for health and skin, please apply!
Job Duties:
- Coordinates with clinic staff to ensure a positive patient flow, waiting room, and exam room experience
- Prepares patients to be seen by physicians, collects health histories and changes as required by the healthcare provider
- Assists provider with collection, documentation, processing, and verification of information related to patient care in our EHR
- Communicates patient concerns and needs to the healthcare provider
- Provides timely responses to patient inquiries and timely completion of assigned tasks
- Assists in routine clerical functions such as updating medical information in patient's records, obtaining prior authorizations, obtaining medical records from other providers and entering charges for billing purposes
- Must be able to recognize and respond appropriately to urgent/emergent situations per protocols
- Maintain work area, exam rooms, supplies, medications
- Comforts patients by anticipating patients' anxieties; answering patients' questions
- Optimizes patients' satisfaction, provider time, and treatment room utilization
- Protects patients' rights by maintaining confidentiality of personal and financial information.
- Maintains operations by following policies and procedures; reporting needed changes
- Contributes to team effort by accomplishing related results as needed.
- Cares deeply about patients and is always willing to go the extra mile
Skills/Qualifications: Proficient Computer Skills, Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing, Professionalism, Quality Focus, Team Player
IMPORTANT: Along with your resume, please provide your availability for an interview, whether you have any issues working up to 40hrs/week between the hours of 7am-8pm Mon-Sat, your earliest start date, and any other restrictions or limitations that we should be aware of.
Current Opening - Medical Billing Specialist - Ann Arbor Location - Full-time
Purpose: Works closely with 3rd party Billing Service and Practice management to ensure accuracy/efficiency in medical billing, patient account management, timely collections and patient eligibility.
We're looking for candidates with a strong work ethic, a great attitude, outstanding customer service skills, and 2+ years of recent experience. CPC is a plus, but not required. Significant growth opportunity.
Job Duties:
- Accurately posting patient payments and refunds.
- Reviews patient’s bills for accuracy and completeness and obtain any missing information.
- Answers the billing phone line promptly and courteously.
- Respond timely to payer denials using insurance appeal policies and specified office policies.
- Manage insurance claims and appeals for timely follow-up and resolution.
- Gather appropriate clinical documentation to complete proper medical review and appeals.
- Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
- Identify denials resulting from ineffective office practices and offering solutions and suggestions.
- Identifying bad debt balances and notifying billing manager of uncollectible balances.
- Identify denial trends by payer and discuss their trends with management.
- Protects patients' rights by maintaining confidentiality of personal and financial information.
- Maintains operations by following policies and procedures; reporting needed changes.
- Contributes to team effort by accomplishing related results as needed.
- Cares deeply about patients and is always willing to go the extra mile.
Skills/Qualifications: Proficient Computer Skills, Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing, Professionalism, Quality Focus, Team Player
IMPORTANT: Along with your resume, please provide your availability for an interview, whether you have any issues working up to 40hrs/week between the hours of 7am-8pm Mon-Sat, your earliest start date, and any other restrictions or limitations that we should be aware of.
Current Opening - Histotech - Mohs - Ann Arbor Location - Part-time
Purpose: The role of the Histotech-Mohs is to provide high-quality histologic specimens for microscopic evaluation and review by the Mohs Surgeon while also serving the needs of the Mohs laboratory.
We're looking for candidates with a strong work ethic, a great attitude, outstanding communication skills, and a minimum of one (1) year of Histology, Mohs or relevant laboratory experience. Significant growth opportunity.
Job Duties:
- Prepares quality slides for microscopic examination by embedding specimens and performing the sectioning of frozen specimens using the Cryostat
- Performs routine H&E stains for microscopic diagnosis by the Mohs Surgeon
- Mounts, labels and stains the slides
- Retains Mohs related specimens according to protocols
- Maintenance of applicable laboratory equipment including cleaning and calibration
- Maintains quality control records for equipment and instruments
- Prepares and maintain adequate stock of reagents and other materials needed for the laboratory
- Recognizes laboratory equipment issues/concerns and take appropriate corrective action
- Ensures that the laboratory is compliant with applicable laws and regulations
- Protects patients' rights by maintaining confidentiality of personal and financial information.
- Maintains operations by following policies and procedures; reporting needed changes
- Contributes to team effort by accomplishing related results as needed.
- Cares deeply about patients and is always willing to go the extra mile
Skills/Qualifications: Proficient Computer Skills, Multi-tasking, Flexibility, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Professionalism, Quality Focus, Team Player
IMPORTANT: Along with your resume, please provide your availability for an interview, whether you have any issues working up to 20 hrs/week between the hours of 7am-8pm Mon-Sat, your earliest start date, and any other restrictions or limitations that we should be aware of.
Current Opening - Medical Receptionist - Ann Arbor, Wixom Locations - Full/Part-time
Purpose: Serves patients by greeting and helping them; scheduling appointments; maintaining records and accounts.
This is an entry-level position and we'll teach you everything you need to know. If you're a caring, smart, hard-working, team-player with a passion for health and skin, please apply!
Job Duties:
- Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
- Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
- Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
- Ensures availability of treatment information by filing and retrieving patient records.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
- Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
- Protects patients' rights by maintaining confidentiality of personal and financial information.
- Maintains operations by following policies and procedures; reporting needed changes.
- Contributes to team effort by accomplishing related results as needed.
- Cares deeply about patients and is always willing to go the extra mile
Skills/Qualifications: Proficient Computer Skills, Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing, Professionalism, Quality Focus, Team Player
IMPORTANT: Along with your resume, please provide your availability for an interview, whether you have any issues working up to 40hrs/week between the hours of 7am-8pm Mon-Sat, your earliest start date, and any other restrictions or limitations that we should be aware of.
Current Opening - Patient Service Representative - Ann Arbor, Wixom Locations - Full/Part-time
Purpose: As a Patient Service Representative you will answer calls for a busy, multiple-physicians’ office, scheduling patient appointments, answering questions, and responding to requests.
This is an entry-level position and we'll teach you everything you need to know. If you're a caring, smart, hard-working, team-player with a passion for health and skin, please apply!
Job Duties:
- Consistently provide excellent customer service, pleasantly greeting all callers, and communicating with callers and patients in a respectful and helpful manner.
- Answer 80+ inbound calls in a call center setting within designated time frames, answer questions, and direct calls to appropriate person.
- Schedule patient appointments accurately in Practice Management System and consistent with individual physician preference.
- Gather appropriate patient information about medical complaints/concerns and document these accurately and concisely in communications to the physicians and/or office staff. Communications are prioritized appropriately.
- Verify and accurately record patient demographic, insurance, and other information.
- Work with team of co-workers in Call Center and the clinics to answer questions and maintain appropriate scheduling of patients.
- Effectively perform individual share of the workload and actively engage in other assigned tasks during periods of low call volume. On occasion, may provide backup to, and perform all duties of, Medical Receptionist clinics as needed.
- Proficient keyboarding skills, working knowledge of database systems, and comfortable with the use of technology.
- Working knowledge of insurance carriers and their requirements, including prior authorization, preferred
Skills/Qualifications: Proficient Computer Skills, Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing, Professionalism, Quality Focus, Team Player
Physical Requirements:
Lift objects weighing up to 25 pounds
Sit for long periods of time
Occasionally stoop, kneel or crouch
Use hand and arms to reach for, grasp and manipulate objects
IMPORTANT: Along with your resume, please provide your availability for an interview, whether you have any issues working up to 40hrs/week between the hours of 7am-8pm Mon-Sat, your earliest start date, and any other restrictions or limitations that we should be aware of.
Current Opening - Medical Aesthetician - Ann Arbor, Wixom Locations - Full-time
Purpose: We are seeking an experienced and energetic medical aesthetician who has a true passion for skin care and results-oriented treatments. Our aestheticians provide outstanding service and exceptional care to our patients and focus on educating patients about the products and services we provide that will help them achienve their skincare goals.
Must have knowledge of medical grade skincare and the ability to educate patients on a customized, home care regimen. We'll teach you everything you need to know about our products and services. If you're a caring, smart, hard-working, team-player with a passion for health and skin, please apply!
Job Duties:
- Must be professional in appearance and demeanor, dependable, and punctual.
- Treatment responsibilities include chemical peels, facials, dermaplanes, HydrafacialMD, Vanquish and laser prep
- Consultation responsibilities include all aesthetic and laser services, product regimens, and pre-/post-treatment care
- Coordinates with clinic staff to ensure a positive patient flow, waiting room, and exam room experience
- Prepares patients to be seen by various providers, collects health histories and changes as required by the healthcare provider
- Assists provider with collection, documentation, processing, and verification of information related to patient care in our EHR
- Communicates patient concerns and needs to the provider
- Provides timely responses to patient inquiries and timely completion of assigned tasks
- Assists in routine clerical functions
- Maintain work area, treatment rooms, supplies, medications
- Comforts patients by anticipating patients' anxieties; answering patients' questions
- Optimizes patients' satisfaction, provider time, and treatment room utilization
- Protects patients' rights by maintaining confidentiality of personal and financial information.
- Maintains operations by following policies and procedures; reporting needed changes
- Contributes to team effort by accomplishing related results as needed.
- Cares deeply about patients and is always willing to go the extra mile
Skills/Qualifications: Proficient Computer Skills, Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing, Professionalism, Quality Focus, Team Player
Along with your resume, please provide your availability for an interview, whether you have any issues working up to 40hrs/week between the hours of 7am-8pm Mon-Sat, your earliest start date, and any other restrictions or limitations that we should be aware of.